When customers cancel | Test call for customer retention
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Here is a simulated call where the customer wanted to cancel the contract due to poor customer service. This is where the customer loyalty department steps in to save the relationship and motivate the customer to stay.
00:00 First Agent – Billing
03:05 Second Agent – Storage
Written format: https://kwestyon.com/retention-account-mock-call-call-center/
#CustomerService #LoyaltyAccount #CallCenter #BPO
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