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It's about answering your customers' queries online. And there are a variety of ways a customer can reach you, including email, phone, LiveChat, social media, SMS, video calls, and more. Think of online customer service as the connection you build with a consumer. The connection is built through what you say and do, through branding, marketing, sales, and support.

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Hello, nice to see you here! 🙂

We are LiveChat and our mission is to help people and businesses communicate better and express themselves fully. You may know our most popular product: LiveChat, which lets you communicate directly with your customers via chat (yes, it's that little icon in the bottom right corner of almost every page), but that's not the only thing we do. Let us introduce you to the rest of the LiveChat family:

ChatBot allows you to automate communication with your customers. HelpDesk is a powerful online ticketing software. And KnowledgeBase… you'll never guess: it lets you share knowledge with others easily and quickly.

But that's not all! You can extend the functionality of our software through additional integrations: Google Analytics, Facebook Messenger, Mailchimp, HubSpot, Salesforce and many more. All this to provide you with the perfect tool for communicating with your customers.

Want to learn more? Visit www.livechat.com and join over 36,000 companies using LiveChat.

PS. We know that's a lot. We're pretty proud of it.

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