Customer churn is a measure of the number of customers a subscription business loses. Customer churn is also known as customer attrition. Watch this video to learn more about customer churn and how it is calculated.

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Learn more about churn: https://www.chargebee.com/resources/glossaries/what-is-customer-churn/
Learn more about the basics of churn: https://www.chargebee.com/subscription-academy/course-fundamentals-of-churn/?fwd=youtube_organic

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