Use the potential of user feedback to improve product quality

Use the potential of user feedback to improve product quality

HomePagerDuty Inc.Use the potential of user feedback to improve product quality
Use the potential of user feedback to improve product quality
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Accessing relevant feedback, democratizing it across teams, and resolving issues that impact customers has taken a giant leap forward. unitQ, a PagerDuty partner and an AI-powered monitoring platform that consolidates user feedback and delivers actionable insights, has an exclusive integration with PagerDuty to proactively identify customer feedback trends. From rising complaints to password reset errors to increasing negative feedback sentiment, unitQ instantly alerts the right stakeholders to take action. Teams can now monitor customer feedback channels simultaneously, get notified of emerging issues, and mobilize responses in real time.

See how to identify urgent issues in both private and public user feedback channels and send timely alerts to teams for troubleshooting and prioritization. We'll show you how brands improve their product quality by 20% in the first 30 days by accessing real-time customer feedback data, and how a cloud-based centralized user feedback repository built into PagerDuty increases efficiency and improves the customer experience.

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