The key to CSM success: user adoption

The key to CSM success: user adoption

HomeAmityThe key to CSM success: user adoption
The key to CSM success: user adoption
ChannelPublish DateThumbnail & View CountDownload Video
Channel AvatarPublish Date not found Thumbnail
0 Views
It's true, the CSM journey starts with user adoption. Without strong adoption, retention and renewal become problematic.

Previously, user adoption meant many different things to many different people. Today, cloud and SaaS companies have redefined what user adoption is and how it is achieved.

In this webinar, in collaboration with Tri Tuns Consulting, we will discuss:

– The UA/CSM journey
– Who owns User Adoption?
– User acceptance: defining success
– Planning user acceptance
– Reach the goal

To learn more, please visit http://getamity.com

Please take the opportunity to connect with your friends and family and share this video with them if you find it useful.