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How can you put your best foot forward when interviewing for a customer service position? Fun fact: Interviewers focus on common themes when deciding who is the right person to represent this crucial part of any business!
In this video, Sinead goes through the 10 most common questions recruiters ask in customer service interviews AND she even gives you examples of the answers. Whether you have previous customer service experience or are just starting out, this video will give you helpful skills to ace an interview for a customer service role.
00:00 Introduction
00:39 Example question no. 1
01:43 Example question no. 2
02:47 Example question no. 3
04:10 Example question no. 4
05:35 Sample question no. 5
06:55 Sample question no. 6
08:00 Sample question no. 7
08:46 Sample question no. 8
10:08 Sample question no. 9
11:07 Sample question no. 100
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For more tips on the STAR technique, see this video: https://youtu.be/zoGZQatkqKg
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