Tag: Myra Golden

57 phrases to calm angry customers

57 phrases to calm angry customers

Myra Golden • Available on Youtube • Published 1 year ago

20 damn good empathy phrases for customer service

20 damn good empathy phrases for customer service

Myra Golden • Available on Youtube • Published 3 years ago

4 ways to add a human tone to chat support

4 ways to add a human tone to chat support

Myra Golden • Available on Youtube • Published 4 years ago

Chat management basics

Chat management basics

Myra Golden • Available on Youtube • Published 6 years ago

How to tell customers in chat what they don't want to hear

How to tell customers in chat what they don't want to hear

Myra Golden • Available on Youtube • Published 7 years ago