Tag: customer service training videos

Examples of informative listening: customer service tips for IT professionals

Author of The Compassionate Geek Don Crawley

Examples of informative listening: customer service tips for IT professionals

Don Crawley Author of The Compassionate Geek • Available on Youtube • Published 1 year ago

Customer satisfaction survey: proven tips for HONEST answers

Masters in Marketing

Customer satisfaction survey: proven tips for HONEST answers

Masters in Marketing • Available on Youtube • Published 1 year ago

How IT experts deal with angry customers

Author of The Compassionate Geek Don Crawley

How IT experts deal with angry customers

Don Crawley Author of The Compassionate Geek • Available on Youtube • Published 1 year ago

9 tips to improve your customer support

9 tips to improve your customer support

LiveChat • Available on Youtube • Published 2 years ago

What should you do in customer service? #shorts

What should you do in customer service? #shorts

LiveChat • Available on Youtube • Published 2 years ago

Top Feedback Techniques for Your Customer Service Team

Zendesk QA (Klaus)

Top Feedback Techniques for Your Customer Service Team

Zendesk QA (Klaus) • Available on Youtube • Published 2 years ago

Do you have any idea about customer service interview questions with sample answer

Maneesh Diwakaran Nair

Do you have any idea about customer service interview questions with sample answer

Maneesh Diwakaran Nair • Available on Youtube • Published 3 years ago

Tips for customer service training: How to communicate successfully via email

Author of The Compassionate Geek Don Crawley

Tips for customer service training: How to communicate successfully via email

Don Crawley Author of The Compassionate Geek • Available on Youtube • Published 3 years ago

Chat management basics

Chat management basics

Myra Golden • Available on Youtube • Published 6 years ago

How to tell customers in chat what they don't want to hear

How to tell customers in chat what they don't want to hear

Myra Golden • Available on Youtube • Published 7 years ago

Support 101: Saying no to a feature request

Support 101: Saying no to a feature request

Help Scout • Available on Youtube • Published 7 years ago

Customer feedback – Share the feedback

Customer feedback – Share the feedback

Canity • Available on Youtube • Published 8 years ago

How do I create a knowledge base? Business Sidekick Podcast No. 7

How do I create a knowledge base? Business Sidekick Podcast No. 7

LiveChat • Available on Youtube • Published 8 years ago

Understand your customers – CX lesson

Shep Hyken: Customer Service & CX Expert

Understand your customers – CX lesson

Shep Hyken: Customer Service & CX Expert • Available on Youtube • Published 8 years ago

Good customer service – Show your customers that you value them.

Good customer service – Show your customers that you value them.

Canity • Available on Youtube • Published 8 years ago