SLAs and KPIs are not enough
| Channel | Publish Date | Thumbnail & View Count | Download Video |
|---|---|---|---|
 | Publish Date not found |  0 Views |
The SLAs and KPIs in a technology services contract are measures of successful delivery of the business outcome. The point of the contract is the outcome, not the SLA.
Please take the opportunity to connect with your friends and family and share this video with them if you find it useful.
