Gregory Jacobson, MD, of KaiNexus, presents tips and ideas on improvement principles based on Lean and Kaizen. This video talks about ways to improve systems and processes instead of blaming individuals for the problems we face in healthcare.

In this video, Greg talks about the need to respond to employee ideas FAST. In the outdated suggestion box model, ideas can sit for weeks or months. In a Kaizen-style improvement system, leaders recognize that employees have a right to rapid feedback and collaboration… it's the only way to make improvements happen.

KaiNexus enables improvements through a web-based software platform that helps you manage innovation and improvement efforts.

For more information about the software platform, visit http://www.kainexus.com

There will be more videos in this series, so please subscribe to the KaiNexus YouTube channel.

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