Qualitative customer feedback for meaningful customer insights
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Listen carefully to find out what customers really want. The magic lies in qualitative, unfiltered and unstructured customer feedback that comes directly from the customers!
Qualitative customer data reveals the deeper emotions behind your customers' decisions, but analyzing this qualitative, unstructured data can be a real challenge.
This is where customer experience platforms come into play.
More insights into CX platforms in the full video: https://youtu.be/zGkVnDgmZSg
Join our webinar: https://unpickle.in/webinar
Full article: https://unpickle.in/qualitative-feedback/
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