NPS Step 1: The Basics of the Net Promoter Score

NPS Step 1: The Basics of the Net Promoter Score

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NPS Step 1: The Basics of the Net Promoter Score
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Learn how to calculate your Net Promoter Score. The Net Promoter Score indicates how likely someone is to recommend your business to their family, friends and colleagues. Use this information to increase your word of mouth, improve the customer experience, increase profitability and make necessary improvements to your products or services. For more resources on creating your strategic plan, check out the Essentials Guide to Strategic Planning at http://onstrategyhq.com/resources/strategic-planning-process-basics/

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Download the Essentials Guide to Strategic Planning – https://onstrategyhq.com/product/essentials-guide-to-strategic-planning/

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