The Net Promoter Score is a valuable metric for businesses to measure customer loyalty and satisfaction by measuring how likely customers are to recommend your business. It provides a clear indication of a company's performance from the perspective of its customers and can be used to drive improvements in customer experience and business growth.

Learn more :
(1) Net Promoter Score (NPS): The Ultimate Guide – Qualtrics. https://www.qualtrics.com/experience-management/customer/net-promoter-score/.
(2) What is the Net Promoter Score (NPS)? Calculation and interpretation – Hotjar. https://www.hotjar.com/net-promoter-score/.
(3) Why the Net Promoter Score is important for the success of your company. https://www.referanza.com/resources/blog/why-nps-is-important-for-business-success/.
(4) Why the Net Promoter Score (NPS) is important and how to use it. https://www.salesforce.com/eu/learning-centre/customer-service/calculate-net-promoter-score/.
(5) Why is the Net Promoter Score important? QuestionPro. https://www.questionpro.com/blog/why-is-net-promoter-score-important/.
(6) How to calculate Net Promoter Score (NPS): Formula Methods – Hotjar. https://www.hotjar.com/net-promoter-score/how-to-calculate/.
(7) How to calculate and measure Net Promoter Score (NPS) – Qualtrics XM. https://www.qualtrics.com/experience-management/customer/measure-nps/.
(8) Net Promoter Score: What it is and how it's calculated – Sprinklr. https://www.sprinklr.com/cxm/net-promoter-score/.
(9) What is the Net Promoter Score (NPS)? Calculation and use – Built In. https://builtin.com/customer-success/what-is-net-promoter-score.
(10) What is the Net Promoter Score (NPS)? A guide to the most important … – MonkeyLearn. https://monkeylearn.com/net-promoter-score/.
(11) What is a Net Promoter Score (NPS)? Complete guide. https://amplitude.com/explore/metrics/what-net-promoter-score-guide.
(12) How to Calculate Net Promoter Score [Formula] – HubSpot Blog. https://blog.hubspot.com/service/how-to-calculate-nps.
(13) NPS Calculator: Calculate your Net Promoter Score – Delighted. https://delighted.com/nps-calculator.
(14) Net Promoter 3.0 – Harvard Business Review. https://hbr.org/2021/11/net-promoter-3-0.

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