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Watch this video: helparc.com
The basics of effective live chat support and why it matters
Best practices for creating quick, accurate and helpful answers
Tools and software that can improve your live chat capabilities
Strategies for managing multiple chats simultaneously without compromising quality
Tips for training your team to provide excellent customer service
Why master live chat support?
Live chat is a powerful channel to interact with customers in real time, resolve issues promptly, and increase overall satisfaction. By implementing the techniques and tools described in this guide, you'll improve efficiency and provide a more positive experience for your customers.
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