Companies lose 40% of their customers from the previous year simply because they don't keep in touch. How do you achieve customer retention?

From failure to growth, from going bankrupt to setting her price and selling businesses, from being tied to her retail store to traveling the world, Candace has experienced firsthand the extreme difficulties and ultimate successes of pet entrepreneurship since 2004.

She wished she had it, but couldn't find it: a support system of industry colleagues who believed in community rather than competition, mentors who could guide her, and a source for the best marketing ideas ever.

It didn't exist, so she created it!

Pet Boss Nation believes that pet businesses are a lifeline for creating thriving communities, impacting their local economies and acting as positive influencers in the lives of pets, customers, employees and other small business owners, creating a legacy that extends beyond the four walls of their business.

Pet Boss Nation is a business development group for pet professionals and pet businesses around the world. We give you the business advice and tools you need to turn your passions into profits and the community you need to encourage and support your success.

#petbusiness #petlover #petchefsnation #customerservice #customerexperience #customercare #customerloyalty

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