First impressions are important in any situation, and online chat is no different, so make sure you know how to respond when a customer contacts you online.

Learn how to chat with customers online with Canity's online customer service training videos. With 400 videos covering every aspect of customer service and an entire training module dedicated to LiveChat with customers, you'll find all the training you need.

Because great customer service starts with great training.

For more great LiveChat and online chat training videos like this one, visit https://www.canity.com

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