The Surveys for Jira Service Management app is a feedback management tool that helps you measure and improve your ITSM workflow with customizable user satisfaction and customer feedback surveys. It is designed to send simple automated surveys to users that can cover NPS, CSat, and CES questions. Automated reports allow you to track, measure, and analyze your agents' performance. Plus, email notifications keep track of completed surveys.

This video helps Jira administrators customize the poll with icons or images according to your company's brand guidelines.

For more information, see our documentation page.
https://apps-docs.servicerocket.com/surveys/customizing-the-look-and-feel-of-your-survey

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