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Cherwell OLAs in action: https://www.youtube.com/watch?v=FITzIDsEnzw&list=PLKwxBcdF2jyG4onLLpJyI2Z9qnH715T85&index=1
ITIL Service Level Management – Service Level Agreements (SLAs) and Operational Level Agreements (OLAs)
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Subscribe to our channel:
http://www.youtube.com/c/PaulJayKCSITSM?sub_confirmation=1
Access the KCS playlist
http://www.youtube.com/playlist?list=PLrK6FVY6fby4Z2oTjwv9rsEOvWJZBJSJM
Follow us on:
https://twitter.com/KCS_Evangelist
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www.linkedin.com/in/paulejay
Contact us:
http://bestpracticeestablishment.com.au/
[email protected]
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