IT SUPPORT Interview Questions and Answers! (How to Pass an IT Technical Support Interview!)

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IT SUPPORT Interview Questions and ANSWERS! (How to Pass an IT Technical Support Interview!) By Richard McMunn from:
https://passmyinterview.com/it-support-interview/
#itsupport #technicalsupport #interviewquestionsandanswers
In this IT support training presentation, Richard McMunn shows you how to prepare for your interview, gives tips on how to pass, and explains the types of questions commonly asked in IT technical support interviews.

THIS IS WHAT RICHARD COVERS IN THIS IT SUPPORT INTERVIEW TUTORIAL:
– A list of IT SUPPORT interview questions you should prepare for!
– Sample ANSWERS to these questions that will help you SUCCESS.
– Important tips for passing your IT support interview.
– Additional downloadable resources to help you.

MORE IT SUPPORT INTERVIEW TUTORIALS:
IT interview questions and answers: https://youtu.be/ISkcAaHn-CM
Cybersecurity Interview Questions and Answers: https://youtu.be/j06Kg7OkoR0
Questions about the Service Sesk interview https://youtu.be/PjELrp2G9LI

22 IT SUPPORT INTERVIEW QUESTIONS YOU SHOULD PREPARE FOR:
Q1. Tell me something about yourself. 01:12
Q2. Why do you want to work in IT support? 03:08
Q3. Why do you want to work for our company? 04:55
Q4. What skills and characteristics are most important for working in IT support? 06:08
Q5. Tell me about a time when you went out of your way to provide support. 07:19
Q6. Why should we hire you for this IT Support position?
Q7. What do you expect from the daily tasks in this IT support role?
Q8. Tell me how you would calm down an angry caller or customer.
Q9. Someone calls you asking for urgent IT support, but you don't know what the problem is. What would you do?
Q10. Tell me about a situation where you had to use your communication skills to convince someone of your point of view.
Q12. Tell me about a time when you provided excellent support or customer service.
Q13. Tell me about a situation where you had to complete a task very quickly.
Q14. What would you do if a user or customer experienced slow network speed?
Q15. How do you stay up to date with IT developments and changes in the industry?
Q16. What are your greatest strengths?
Q17. What is your greatest weakness?
Q18. Describe how you would explain something technical to someone who has little IT knowledge.
Q19. Tell me about a time when you made a mistake at work.
Q20. Why do you want to leave your current job?
Q21. Where do you see yourself in 5 years?
Q22. That's the end of your IT support interview. Do you have any questions for the panel?