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Timeline
Who should take it 00:00 to 11:00
Real tour of real offices to show you real-life examples 11:00 to 13:09
What are managers looking for? 13:09 to 29:10
Practical example, basic tickets, but regular tickets 29:10 to 56:38
Let me show you what a real on-site IT infrastructure looks like 56:30 to 01:09:32
Let me build an enterprise-level network from scratch 01:09:32 to 02:29:59
No, at this point you have a clear understanding of IT skills, now focus on targeted skills for entry-level jobs 2:29:59 to 2:45:09
Course 1: Ticketing systems training 02:45:09 to 4:14:01
Course 2: Learn how virtualization works, real-world examples 04:14:01 to 05:20:44
Course 3: Active Directory for Helpdesk/IT Support 05:20:44 to 07:04:55
Course 4: Troubleshooting Skills for IT Support 07:04:55 to 09:03:15
Course 5: Remote skills for IT support, tools, imaging etc. 09:03:20 to 11:54:23

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