Online ticket refund scam: IRCTC warns users about fake ads, shares details
The scams continue through Google ads that claim to help users get ticket refunds. Scammers spread phishing links
IRCTC advises customers to download the official app only from recognized platforms like Google Play Store and Apple App Store. Users should avoid clicking on suspicious links or replying to messages via provided links.
IRCTC warning about X
No direct calls regarding refunds: IRCTC, Indian Railways or their employees never call regarding refund queries.
Protection of Personal Information: Users are cautioned not to share personal banking information such as debit/credit card numbers, OTP, ATM PIN, CVV, PAN number or date of birth.
As part of these fraudulent activities, users should not install remote control apps on their devices.
Google Ads Scam: The scam involves misleading Google ads that claim to facilitate IRCTC refunds.
Users can report cybercrime cases at cybercrime.gov.in or call the helpline number 1930 in case of online financial fraud.

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