How to understand your Net Promoter Score (NPS)
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Part 2 of 10 of the NPS (Net Promoter Score) Excellence video series
In this video, you'll learn how to understand your Net Promoter Score (NPS) and what changes in your NPS score can tell you.
What NPS scores mean and how to understand them
What do NPS scores tell me?
Why are there variations in the NPS score over time?
Read/watch the ultimate guide to NPS here: https://ctapp.link/LLNYvWny
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