Ankit Bansal of Sell Thru FZC discusses strategies to identify potential customer churn through behavioral analytics and emphasizes the importance of relevant communication and listening to customers to effectively reduce churn rates.

Full video here – https://www.hashgrowth.org/videos/acquisition-vs-retention-what-matters-and-when/

In the full video, the panel discusses:
– The act of balancing acquisition and retention
– How relevance is the key to reducing churn
– How soft retention combined with brand advocacy helps build a successful strategy

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For more videos on insightful customer retention strategies from other #GROWTH events, visit https://www.hashgrowth.org/.

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