Take time to talk to customers and create relevant communications to reduce churn rates, says Ankit Bansal, head of digital marketing at Dubai-based 6th Street.

The whole video here –
https://www.hashgrowth.org/videos/acquisition-vs-retention-what-matters-and-when/

In the full video, panelists discuss:
– The right strategies to help balance acquisition and retention
– What relevant and consistent customer engagement and communication looks like
– How to develop a successful strategy by combining gentle customer loyalty and brand advocacy

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For more videos on insightful customer retention strategies from other #GROWTH events, visit https://www.hashgrowth.org/.

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