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In this video, you'll learn how to create a cell-based root cause analysis template in Excel so you can brainstorm with your team about the causes of problems (or opportunities). Also called a fishbone diagram or Ishikawa diagram, after Kaoru Ishikawa of the University of Tokyo.

Typically, causes are grouped into four categories, namely /"PIPS/" – people, information, process or system causes. You can also use /"MMMM/" which is similar – man (or woman), materials, method or machine.

Time stamp:
00:00 Introduction to root cause analysis
01:10 Blank canvas – heading area
02:17 Rood causes bucket
04:48 The head of the fish
06:32 The causes count
08:08 Add fish bones
08:50 Automatic numbering
10:55 Goal and congratulations

#ProjectManagement #PMBOK #Ishikawa #Fishbone #RootCause

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