Chapter
0:00 Introduction
00:00:13 Case studies and success stories
00:02:24 Who is this for?
00:03:52 Who is this NOT for?
00:04:17 Important points
00:05:05 Chad Kihm's story
00:09:26 Six steps to increase your game's revenue and customer loyalty
00:09:37 Step 1 – Build a community hub and sponsor superusers to publish high-quality strategy guides
00:18:52 Step 2 – Train a group of superusers to collect feedback and actionable recommendations
00:27:15 Step 3 – Collect authentic and urgent feedback via a superuser-led Discord
00:35:46 Step 4 – Set up urgent reports for your superusers
00:43:11 Step 5 – Have superusers write sentiment reports that answer KPI-specific questions
00:53:27 Step 6 – Have a video call with your superusers once a month
00:59:51 All you have to do is…
01:00:38 Three ways to increase your sales and customer loyalty
01:00:48 Method 1 – Create a forum/website
01:02:48 Method 2 – Collect feedback, bugs and VIP issues from social media and customer support
01:04:35 Method 3 – Collect feedback through a focus group and surveys
01:06:58 The GamerSpeak method
01:09:20 Detailed case studies
01:09:33 Iron Throne: The First Born – Increase in sales and customer loyalty by 30%
01:20:30 The Seven Deadly Sins: Grand Cross – 225 pages strategy guide released in 45 days
01:25:26 Iron Throne: The Firstborn – Highest-Scoring Movies According to GamerSpeak Recommendations
01:27:09 OverPrime – Improved moderation and expanded official Discord server
01:31:01 Why is the GamerSpeak method better?
01:33:16 The GamerSpeak method explained
01:34:29 GamerSpeak Community Hubs
01:37:21 GamerSpeak Superuser
01:39:06 GamerSpeaks Sentiment Method
01:42:48 GamerSpeak's urgent reporting system
01:45:04 KPI-specific actionable feedback from GamerSpeak
01:46:21 Cost savings comparison
01:46:35 What you get with GamerSpeak
01:50:07 Frequently asked questions
02:05:55 Contact GamerSpeak

This method is for game developers who want to create a game that makes millions a month, but are afraid the game will fail at launch or never become profitable. You don't want your game to flop or never be able to compete with rival games on the market. You want your game to stand out significantly from the competition so that it becomes the top game in the genre. If you haven't already, you want to create your first HUGE HIT GAME that will bring you all the capital and investment you will ever need.

Maybe you want to make a chart-topping game, but you're afraid it'll fizzle out in a few years. Your game's initial KPIs are fine, or even pretty good, but you're worried they could quickly deteriorate if you can't continually engage your players with exciting new content.

Our method is for anyone who wants to stay ahead of what their players want, but is overwhelmed and frustrated with other projects. You simply don't have the resources to build feedback systems that help you understand all your different player profiles. Plus, it's really hard to come up with new features and a meta that players want. All you're going to hear from the community is that new content is too expensive, right? All you hear from the community are complaints about the game's performance and annoying requests for "free stuff." Maybe you don't have a community manager, or for some reason the community is unable to get actionable feedback that is actually useful to your design team.

Maybe you want to make changes to the game that will increase revenue and improve customer loyalty, but you're constantly faced with PR nightmares because you're releasing new content that players don't want to buy or that doesn't meet their expectations. It's a hassle to constantly ban players, enforce rules, and deal with angry VIPs.

Maybe you're looking for new ideas and strategies for your team that will help you improve your KPIs so you can raise more money from VCs, but you're not sure if a new technology or service will add value for you. Meanwhile, your player base is taking advantage of your game's bugs and complaining about everything you release, and you don't believe software will reverse this vicious cycle.

You're responsible for presenting new strategies to your team that will be successful and increase your game's retention and revenue, but you haven't found a compelling new strategy in a long time. The ideas you currently have are too expensive and time-consuming to implement into your game.

Here is the truth:

You can achieve up to a 30% increase in revenue and customer retention in six months or less. It's possible to gain access to this authentic, actionable feedback, but game developers are taking the wrong approach with their community. This leads to frustration, resentment, and distrust of their community.

Apart from GamerSpeak, no other marketing agency or community management company is dedicated to solving this problem for game developers.

Learn more: https://bit.ly/3i1d6de

Please take the opportunity to connect with your friends and family and share this video with them if you find it useful.