The restaurant industry is notorious for its high staff turnover. In 2018, staff turnover reached a record high of 74.9% – and while some of this statistic is inevitable given the demographic makeup of restaurant workers (more than a third are college students or teenagers whose jobs and circumstances change more frequently), this number represents a problem that needs to be addressed.

0:00 Introduction
2:13 Restaurant overview
4:04 Work policies and procedures
6:27 Health and safety
7:38 Restaurant technology guide
8:49 Customer information
10:05 Customer Service
12:21 pm Working the late shift
13:00 Closing thanks

Free Restaurant Hiring and Training Course – https://academy.7shifts.com/hiring-and-training

[Further Reading] – How to Create a Restaurant Staff Training Manual – https://www.7shifts.com/blog/how-to-create-a-restaurant-staff-training-manual/

About the 7shifts Academy – https://www.7shifts.com/restaurant-ma…
Guided classroom sessions for restaurant employees, restaurant owners and restaurant operators to give them the knowledge they need to grow their business and succeed in their careers.

7shifts is a team management software for restaurants. We help managers and operators spend less time and effort on staff scheduling, reduce their monthly labor costs, and improve team communication. The result is simplified team management, shift after shift.

7shifts also offers free mobile apps (iOS and Android) so managers and employees always have everything at their fingertips.

Start your free trial at www.7shifts.com

Please take the opportunity to connect with your friends and family and share this video with them if you find it useful.