A higher churn rate indicates higher customer attrition, which can be a cause for concern. Conversely, a lower churn rate indicates better customer retention and loyalty.

Compare your churn rate to industry benchmarks or your own historical data to gain further insights.

To improve customer loyalty, it is important to understand why customers churn.

Identify common patterns or reasons for customer churn by analyzing customer feedback, conducting surveys, or studying customer behavior. This will allow you to take targeted actions to reduce customer churn in the future.

Remember that churn rate is just one metric to evaluate customer loyalty. It's important to combine it with other key performance indicators (KPIs) and metrics to get a comprehensive understanding of your business' growth and success.

About Alysa J Dillon –

As a young mother of twin Irish sons, the decision to start a business felt like the bravest decision I had ever made…

I assure you that deciding to become a business coach was by far the scariest thing I have ever done.

But I knew my journey was just beginning. After successfully growing my Fractional CFO business, I realized how desperately the accounting and finance industry needed a leader like me.

Not only to show them how to market themselves, but to shine a BRIGHT light on how unbalanced and undervalued the industry really is, or better yet?

Show them how to make money, how to put as much energy into their own financial security as they do into their customers', and how to value themselves as much as their customers value their company.

You're not here to manage other people's wealth. You're here to create your own.

Book a Call – www.alyssajdillon.com
(Accountants and CFOs: Guaranteed to increase your sales from high-level, high-paying clients by $30,000 in the next 90 days by applying the principle of “social authority.”)

Tools I use for my 7-figure business
▶️Kajabi – https://app.kajabi.com/r/G9jBLgGF
▶️ClickFunnels – https://bit.ly/3MDFfc2
▶️QuickBooks – https://bit.ly/3MbxtEQ
▶️Gusto – https://gusto.com/r/alyssa2774

Join our FREE community of CFOs – https://www.facebook.com/groups/UnfilteredMarketing

Follow us on social media –
Instagram – https://www.instagram.com/thealyssajdillon
Facebook – https://www.facebook.com/alyssajdilloninc
LinkedIn – https://www.linkedin.com/in/alyssa-dillon

Please take the opportunity to connect with your friends and family and share this video with them if you find it useful.