How to analyze customer feedback
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In this video, I first explain the value of voluntarily generated consumer feedback. Second, I explain the differences between the two most common types of feedback. Finally, I give you an idea of what you could do with this valuable information.
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Ricardo
*Links to previous videos:
https://www.youtube.com/watch?vUjC1_OyFf2Q&t1s
https://www.youtube.com/watch?v-Ev6JH4LJqs
#ConsumerCentric #CustomerFeedback #ConsumerFeedback
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