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If users don’t have them, the tickets will contain things like
/"I can't set up my printer/"
/"I need to update this application/"
/"I need to change an IP address/"
If users have administrator rights, the tickets contain information such as
/"I think my computer has a virus/"
You know you need to remove local administrative privileges to keep your organization secure, but how do you do it without seriously impacting user productivity or overwhelming the service desk?
With BeyondTrust Privilege Management for Windows and Mac, you can manage user privileges, secure your environment, and even protect trusted applications… all while reducing service desk calls and improving end-user productivity.
Visit https://www.beyondtrust.com/privilege-management/windows-mac to learn more.
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