Helpdesk Level 1, training video on the most important trouble tickets, practical lesson on working at the helpdesk.
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Helpdesk Level 1, training video on the most important trouble tickets, practical lesson on working on the helpdesk. We will work on 12 tickets from start to finish as if we were working on a real helpdesk.
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0:00 Introduction.
2:21 PDF files cannot be opened.
10:30 Websites are slow.
20:35 Missing documents.
26:10 Oracle DB request.
33:38 The computer freezes.
44:41 Document closed before saving.
51:28 Computer shutdowns.
1:02:52 USB drive not working.
My equipment: https://www.amazon.com/shop/cobuman
Like us on Facebook https://www.facebook.com/cobuman
Technology and science articles: CosmicNovo.com https://goo.gl/W5rVa9
0:00 Introduction.
2:21 PDF files cannot be opened.
10:30 Websites are slow.
20:35 Missing documents.
26:10 Oracle DB request.
33:38 The computer freezes.
44:41 Document closed before saving.
51:28 Computer shutdowns.
1:02:52 USB drive not working.
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