Looking for ways to improve customer communications and build stronger relationships? In this episode of the DMC Marketing Nugget, host Devin Herz welcomes Michael Liddicoat, founder of A Liddle Something and a former elementary school teacher who successfully transitioned into scaling a business. Discover how Michael uses his education background to prioritize clear communications and data-driven strategies.

The key takeaways from this episode are:
-Michael's career transition from teaching to business scaling and how his educational experience shapes his approach.
– How companies can use data to improve customer relationships and make customers feel valued.
– Practical methods for maintaining clear and consistent customer communications, especially after a sale.
-The benefits of implementing drip sequences post-sale and during customer onboarding to ensure a smooth onboarding process and reduce dissatisfaction.

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