Customer support is all about teamwork, quick responses, and smooth communication. This is important for support agents and customers alike. Fluent Support is the self-hosted answer to all your support needs.

To make collaboration smoother and ticket management less cumbersome, Fluent Support has some great features. The first of these is custom tags. Support agents can add specific tags to tickets to make them easier to find and manage.

Custom tags allow you to sort tickets into relevant categories that you set yourself. This makes managing support tickets a breeze. Even better, you can use automation workflows to add and remove tags based on preset conditions. You don't have to manually tag or untag tickets in your help desk. Fluent Support does it for you once your preset condition is met.

The next option is ticket priorities. Both customers and agents can set the priority status for tickets. Fluent Support offers 3 preset priority statuses. This makes it easier to find urgent tickets. Support agents can sort tickets by priority with just one click.

Fluent Support integrates with:
WooCommerce
LifterLMS
Easy digital downloads
LearnDash
Paid Membership Pro
TutorLMS
Restrict Content Pro
Flowing shapes

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How Fluent Support compares to the others: https://fluentsupport.com/helpdesk-plugins-for-wordpress/

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