Thanks to DevOps, agile practices, and today's demand for always-on services, incident response teams are evolving. But how do you best respond when faced with a complex mix of systems, software, and teams? Is there a way to respond faster, collaborate better, and continuously improve your incident management process?

Simon Kubica, Product Manager for Opsgenie, will show you best practices to optimize every phase of your response efforts. See how Atlassian, Amazon, and Google enable collaboration between support, operations, and development, and learn how to leverage automation and perform effective postmortems. Plus, Simon will show live demos of how to implement these tips in Opsgenie, Statuspage, and Jira Service Desk.

Please take the opportunity to connect with your friends and family and share this video with them if you find it useful.