Welcome to our tutorial on setting up your support team with Clerk Chat! In this video, we'll walk you through the process of empowering your support team with Clerk Chat, from inviting team members to efficiently managing support requests.

We will cover the following topics:

Invite Team Members: Learn how to seamlessly invite your support team members to Clerk Chat, ensuring a smooth onboarding experience for everyone.

Assign team members and set permissions: Learn how to assign team members to the right inbox and adjust their permissions for optimal efficiency.

Create a dedicated support number: Watch as we create a new number specifically for support requests, making it easier for customers to ask for help directly from your website.

Managing support messages: Learn how to handle incoming support messages, from simple replies to assigning specific requests to specific team members.

Organize your inbox: Learn strategies to efficiently organize your inbox by assigning messages to the right person and ensuring nothing gets missed.

Archiving closed cases: Learn how to archive closed cases to keep your workspace organized while still maintaining easy access to archived conversations.

Use Clerk Chat as a mini CRM: Discover the possibilities of customer tagging during interaction and use Clerk Chat effectively as a mini CRM solution to improve customer relationship management.

By completing this tutorial, you will be able to streamline your support processes and provide exceptional customer service with Clerk Chat. Don't forget to like, share, and subscribe for more tutorials on how to streamline your business processes! Ready to get started? Let's get started!

#sms #clerk #clerkchat #conversationalmessaging #teams #microsoftteams #support

Please take the opportunity to connect with your friends and family and share this video with them if you find it useful.