Do not use a fishbone diagram for root cause analysis
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If you are interested in my 6-step problem-solving template, it is available for free at this link: https://www.tommentink.com/problemsolvingtemplate
#Fishbone or #Ishikawa diagrams are a great tool to expand the scope of possible causes – they are first-level direct causes. But don't use them to dive deeper and look for root causes.
To ensure that you and your stakeholders always have a clear view of the problem solution, I recommend using this fishbone cause and effect diagram to explore and expand on, then perform a 5-why analysis of a small number of selected causes.
#Solve problems
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