If you don't have a customer retention strategy in place, you're missing out on many potential sales from people who have already put their trust in your business. Re-engaging past customers is just as important as welcoming new ones and can help you increase your sales.

This video contains 5 tips you can try if you want to increase customer loyalty. The main theme of the tips is to provide value to your customers. Give them a reason to keep coming back to your business after their initial investment.

Video timestamp:

00:00:00 // Introduction to customer loyalty
00:00:58 // Tip 1: Strive to positively influence the world around you
00:02:15 // Tip 2: Provide an excellent customer experience
00:03:18 // Tip 3: Create content that offers solutions
00:04:42 // Tip 4: Stay in touch via email
00:06:15 // Tip 5: Reward loyalty

Check out these videos to keep learning!

How to gamify your marketing https://youtu.be/UrcCLOFRSLQ
Basics of Content Marketing https://youtu.be/B0nYJp2F7CA
Email Marketing for Beginners https://youtu.be/leSwEMmU_tg

We also have written content on our website!

Lifecycle Marketing 101 https://www.webfx.com/blog/marketing/what-is-lifecycle-marketing/
Customer Churn Basics https://www.webfx.com/blog/marketing/customer-churn/
3 Ways to Win Back Lost Customers https://www.webfx.com/blog/marketing/how-to-win-back-lost-customers/

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