Customer feedback – How to deal with it

How are the business relationships and business communication in your office? Do people give each other feedback or gossip about each other? Your office environment and culture is only as good as your business relationships. Do managers coach and give constructive feedback? Do employees give feedback to their managers and the company's leaders? Do your customers tell you what they need to be happy customers, or are you just guessing? Keep your best customers and employees. Stop guessing about what working with other people entails. And get more of what you want and less of what you don't want at work.

For more information about Shari Harley and Candid Culture's communication skills training programs and keynotes, visit http://www.candidculture.com.

Read more about Shari Harley at http://www.candidculture.com and http://www.howtosayanythingtoanyone.com.

About Shari Harley

Shari Harley is founder and president of Candid Culture, a Denver-based training company that brings candor back to the workplace and makes it easier to give feedback at work. Harley is the author of the business communication book How to Say Anything to Anyone: A Guide to Building Business Relationships that Really Work. She is a keynote speaker at conferences and provides feedback training across the United States.

Read more about Shari Harley's feedback giving training at http://www.candidculture.com and http://www.howtosayanythingtoanyone.com.

Customer feedback – How to deal with it

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