Customer engagement today means involving the customer at every step of the customer journey, Hannah Scott, Group Product Marketing Manager, Infobip.

Full video here – https://www.hashgrowth.org/videos/customer-engagement-strategies-in-todays-competitive-market/

In the full video, panelists discuss what it means:
– Stay up to date on the changing definition of customer loyalty
– Introduction of multi-channel strategies for acquisition and retention
– Go global, but keep your communication strategies local

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For more videos on insightful customer retention strategies from other #GROWTH events, visit https://www.hashgrowth.org/.

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