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A 2009 Gallup survey of more than 1,000 U.S. employees examined the effect of feedback on employees. The results are revealing:
– If a manager provides little or no feedback, he or she will fail to engage 98% of employees.
– Four out of ten employees who receive little or no feedback actively lose engagement.
– Managers who focus on strengths when giving feedback are 30 times more likely to motivate their employees than those who do not give feedback.
– One in ten managers focuses on weak points when giving feedback.
The conclusion of the study is that the tools, techniques and strategies a manager uses when giving feedback have a huge impact on employee engagement.
In this article, I explain why feedback is so important, what the foundations of an effective feedback strategy are, and what the most important tools are that provide a framework for constructive feedback.
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