Category: Rea Ninja

Call and chat flow – step-by-step summary with suggested scripts and examples

Call and chat flow – step-by-step summary with suggested scripts and examples

Rea Ninja • Available on Youtube • Published 1 year ago

Net Promoter Score vs. CSAT – Tips to Pass Your Customer Satisfaction Survey (with Sample Tool Demo)

Net Promoter Score vs. CSAT – Tips to Pass Your Customer Satisfaction Survey (with Sample Tool Demo)

Rea Ninja • Available on Youtube • Published 3 years ago

Tips and techniques for web chat, chat support, non-voice customer service, digital customer service

Tips and techniques for web chat, chat support, non-voice customer service, digital customer service

Rea Ninja • Available on Youtube • Published 4 years ago

Tips for email efficiency in customer service – simple, practical and fast

Tips for email efficiency in customer service – simple, practical and fast

Rea Ninja • Available on Youtube • Published 5 years ago

Basic Email Customer Support Tips Email Customer Support Tips for Beginners

Basic Email Customer Support Tips Email Customer Support Tips for Beginners

Rea Ninja • Available on Youtube • Published 5 years ago

How to handle tech support calls – tips for beginners

How to handle tech support calls – tips for beginners

Rea Ninja • Available on Youtube • Published 6 years ago

CALL CENTER 101: Quality Assurance (Quality Assurance Tips and Best Practices)

CALL CENTER 101: Quality Assurance (Quality Assurance Tips and Best Practices)

Rea Ninja • Available on Youtube • Published 6 years ago

CALL CENTER 101: Customer Satisfaction Survey (CSAT Survey Tips)

CALL CENTER 101: Customer Satisfaction Survey (CSAT Survey Tips)

Rea Ninja • Available on Youtube • Published 6 years ago

How to deal with customers in a call center | 4 personality types

How to deal with customers in a call center | 4 personality types

Rea Ninja • Available on Youtube • Published 6 years ago

Positive scripting in call center customer service (with example formulations)

Positive scripting in call center customer service (with example formulations)

Rea Ninja • Available on Youtube • Published 6 years ago

Basic tips for call handling in customer service (with example call flow)

Basic tips for call handling in customer service (with example call flow)

Rea Ninja • Available on Youtube • Published 6 years ago