Call center interview questions and answers! (How to pass a call center interview!)

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Call Center Interview Questions and Answers! (How to Pass a Call Center Interview!) By Richard McMunn from: https://passmyinterview.com/call-center-interview/
#callcenterinterview #callcenterjobs #interviewquestionsandanswers
In this video Richard McMunn interviews a CALL CENTER MANAGER!

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DOWNLOAD RICHARD MCMUNN'S PDF GUIDE "21 CALL CENTER INTERVIEW QUESTIONS AND ANSWERS":
https://passmyinterview.com/call-center-interview/
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Questions and answers about the call center interview:
Q1. Tell me something about yourself? 00:53
Q2. Why do you want to work in a call center? 02:13
Q3. What skills and characteristics are required to work in a call center? 03:05
Q4. How would you deal with an angry customer on the phone? 03:50
Q5. How would you break bad news to a customer over the phone? 04:44
Q6. Where do you see yourself in five years? 05:29
Q7. Tell me about a time when you provided excellent customer service. 06:05
Q8. What is your greatest weakness? 07:04
Q9. Tell me about a time when you went above and beyond what was expected of you at work. 07:41
Q10. That is the end of the interview. Do you have any more questions? 09:15

MORE GREAT CALL CENTER INTERVIEW TRAINING VIDEOS ON YOUTUBE BY RICHARD MCMUNN:
Interview questions for call center managers and team leaders: https://youtu.be/rMt-m6ALVVc
Customer Service Interview: https://youtu.be/YY7NFNMiQN4

CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:
https://www.linkedin.com/in/richard-mcmunn-coach/