Best practices for effective incident management

Best practices for effective incident management

HomeCyber Risk Collaborative - A CRA ResourceBest practices for effective incident management
Best practices for effective incident management
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This briefing is based on the findings of a cross-industry task force of CISOs and employees who shared details of their best practices in incident management, including incident response plans, playbooks, and metrics. The Best Practices Guide provides a framework and components for the incident management program, such as executive support, resources, stakeholder engagement, documented requirements and procedures (plans, playbooks), support systems and tools, training and testing, and metrics and actions for continuous improvement.
Supporting tools shown during the briefing are:

• Incident response plan template
• Incident management metrics

Join Task Force members as we share visuals, metrics, and key insights to help you improve the effectiveness of your incident management program.

Speakers:

Nicole Darden Ford, CISO, Rockwell Automation (Executive Sponsor)
Michelle Amanti, cybersecurity analyst, DuPage County, Illinois
Paul Bivian, Director of Information Security, Kirkland & Ellis
Cory Johnson, Director of Cybersecurity, 2U
Tiffanee Watkins, Incident Management, One Main Financial
Tom Scurrah, Vice President of Cybersecurity Programs and Content, Cybersecurity Collaborative

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