Best practices for building a killer knowledge base

Best practices for building a killer knowledge base

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Best practices for building a killer knowledge base
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It's great when every customer service agent has the right answers at their fingertips. The dream is for your customers to get those same answers themselves. Join us to learn how Desk.com Knowledge Base makes it easy to create a knowledge base that's both internal and external, serving as a central library of the right answers for your employees and customers.

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