As a business analysis professional, a key part of your job is to collaborate with stakeholders, understand their needs, and discuss solutions. Join our informative webinar that will teach you effective communication skills to help you overcome common challenges and build stronger relationships during business analysis activities. In this webinar, our experts will discuss:
• Importance of effective communication in stakeholder involvement
• Basic principles of effective communication and techniques
• Strategies to promote trust and positive relationships with stakeholders
• Approaches to managing challenging conversations with stakeholders
• Understanding stakeholders’ communication preferences

The International Institute of Business Analysis (IIBA) is a not-for-profit professional association in the field of business analysis. As a global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession and works to maintain global standards for the continuous development of practice and certifications. For more information, visit https://www.iiba.org/

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