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Global business-to-consumer (B2C) companies are constantly inundated with customer feedback. If they could intelligently analyze this feedback, they could improve their products and provide a better customer experience.
Artificial intelligence and machine learning can help you analyze large amounts of unstructured data quickly and accurately. However, to be effective, many AI/ML systems either rely on general industry data or require months of manual building and testing of customized models.
In this webinar, we'll show you how Luminoso Daylight's AI-powered insights, built on AWS, have helped Leading Quality Assurance, Inc. (LQA). UK-based LQA helps luxury hotel clients gain customer insights to improve their service performance. With a fraction of the data typically required and no human-supervised fine-tuning, LQA's analytics have helped its hospitality clients become more profitable and make more effective decisions.
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