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In this Customer Experience Q&A training video, Richard McMunn gives you 7 great answers to common and difficult customer experience interview questions. Whether you're applying to be a customer experience or service representative, team lead, or manager, this tutorial will make a huge difference in your interview preparation and SUCCESS!
#CustomerExperienceInterviewQuestions #CustomerServiceInterviewTips
LIST OF INTERVIEW QUESTIONS ON CUSTOMER EXPERIENCE
Q: Tell me something about yourself?
Q. Why do you want to work for our company?
Q: What is your definition of excellent customer service?
Q. Describe a situation where you went the extra mile for a customer?
Q: Tell me about a time when you went above and beyond for a customer or client?
Q: What is your biggest weakness?
Q: What is your greatest strength?
Q. Why do you want to quit your job?
Q. Describe a situation in which you had to deal with a difficult customer?
Q. Where do you see yourself in five years?
What questions are asked in a customer service interview? Here is another video with 7 customer service interview questions and answers!
https://youtu.be/F-JpLkYpcIY
How do you answer a difficult question in a customer interview?
Richard addresses this common question in this video.
Connect with Richard McMunn on LinkedIn.com:
https://www.linkedin.com/in/richard-mcmunn-coach/
Download a copy of Richard McMunn's Customer Service and Customer Experience Manager interview questions and answers: https://passmyinterview.com/customer-service-manager-interview/
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