4 tips for using qualitative unstructured feedback by structuring it into logical categories:
Tip #1 – Categorize feedback: Simplify analysis by categorizing feedback into specific business areas.
Tip #2 – Use sentiment analysis: Use sentiment analysis to find out what works and what needs improvement.
Tip #3 – Focus on key metrics: Track progress and measure success based on key metrics.
Tip #4 – Leverage technology: Optimize feedback with tools like sentiment analysis and feedback management software.
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