There are three types of loyalty programs, depending on who is paying to retain the customer, says Nick Bottai, Marketing Director of Foodhub. Find out which one you run or want to run and learn more about loyalty programs, customer focus and much more in the full video linked here –
https://www.hashgrowth.org/video/customer-retention-how-to-get-it-right/

In this session from the #GROWTH Summit held in London last year, panelists discuss:
– Customer orientation as an integral part of the corporate culture
– Insights vs. actionable insights; answering the question “So what?”
– Loyalty programs as branding

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For more videos on insightful customer retention strategies from other #GROWTH events, visit https://www.hashgrowth.org/.

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